Responsibility
Where the edges are.
Plain language on what this service does, what it deliberately does not do, and what stays yours. Everything a member should read before subscribing is on this page or one click from it — the terms, the disclosures, the privacy position, the risk, how we handle your data, and how to reach a person.
Disclosures
What Ironline is, and what it is not.
Four things decide almost every question a member asks about scope. They are stated here in the same words used inside the product.
Educational service
Not advice, and not personalised.
Ironline content, alerts, education, research tools, and dashboard information are provided for educational and informational purposes only. They are not financial, investment, tax, or legal advice.
Nothing published by Ironline is a recommendation, solicitation or offer to buy or sell any security, and nothing takes your circumstances, objectives or financial position into account.
Execution
You place every order yourself.
Ironline does not place, route, or execute orders, and does not trade on your behalf. Every order is entered by you, in your own brokerage account.
There is no automated execution, no order routing, no guaranteed timing and no guaranteed fills. An alert is information, not an instruction.
Automation
There is no bot for members to operate.
Ironline runs internal automation to support the alert operation. It is administrative infrastructure. Members do not access it, configure it, command it, connect to it, or trade through it, and it is not part of what a membership includes.
Broker connection
SnapTrade is for your Journal, nothing else.
Your first sync automatically imports up to 30 days of recently executed trades as reviewable Journal drafts. Nothing enters your Journal until you approve it. It is a record- keeping connection, not an alert service or execution tool, and it never gives Ironline the ability to trade in your account.
Risk
The part that is entirely yours.
Trading involves risk, including possible loss of principal. Members are responsible for their own trading decisions, position sizing, order entry, broker settings, and risk management.
Losses can exceed expectations. Market conditions change, and information that was accurate when it was published can become stale or wrong without notice. Ironline structures a decision; it does not take it, and it does not carry it.
Claims we do not make
- No win rates, track records or published results
- No guaranteed profits, timing, fills or outcomes
- No claim that any alert, plan or lesson will work
- No presentation of sample interface figures as live market data
- No suggestion that past behaviour predicts future behaviour
Your data
Your record is yours, and it stays private.
Ironline is built on your trading record, which makes how that record is handled a question of trust rather than a question of policy wording.
Never shared with other members
- P&L, returns, account balances or account numbers
- Brokerage information or credentials
- Your positions, orders, plans, notes or Journal entries
- Anything that would identify what you hold or what it is worth
What community features can show
- Process milestones — lessons completed, exams passed, streaks kept
- Board placements based on discipline, never on profit or volume
- Anything you explicitly choose to share, and nothing you do not
Sharing is optional and off by default. The full Privacy Policy governs how data is collected, stored and used.
The documents
Everything that governs your membership.
These are the authoritative texts. Where anything on this site differs from them, they are what applies.
Legal
Terms and Conditions
The agreement governing use of the Site, including acceptable use, subscriptions, refunds and dispute resolution.
Legal
Risk Disclaimer
What Ironline is, what it is not, and the risk you carry when you trade your own account.
Support
A person reads it.
Billing questions, broker connection problems, something in the workspace not behaving, a refund request, a privacy request, or a feature you think is missing — write to us and you will get an answer from someone who can do something about it.
Members can also raise anything from the Coach panel inside the dashboard, which keeps the context of what you were doing when it happened.
Trust and safety
What we will not do to keep you here.
- No performance claims, and no testimonials presented as results
- No pressure to share anything, and nothing shared by default
- No dark patterns in cancellation — you cancel from your own settings
- No selling of your trading record, to anyone, for any purpose
support@ironlinetrading.com